Charlotte Deck Builder Guide
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Fun Outdoor Living

Updated 2026-09-21 · 2,023 reviewed · 163 listed · Scored from 292 Google reviews · How we rank ›

4.8(292) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
Screened Porches & Covered DecksOutdoor Living Spaces & PergolasCustom Deck Design & Build
Fun Outdoor Living
Location
Matthews
Services
Screened Porches & Covered Decks, Outdoor Living Spaces & Pergolas, Custom Deck Design & Build
Reviews
292
Ranking
#5 in Screened Porches & Covered Decks
Best for
homeowners seeking a full outdoor build with post-installation support and hot tub service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-21). Website-sourced details were fetched 2026-07-21.

What do customers say?

Staff respond fast to hot tub issues, often within hours, and the team feels invested in your relaxation. They stock major grill brands and handle full outdoor builds from patios to fire pits.

Design staff (the team) walk customers through options with patience. Service calls stay clean, include warranty coverage, and come with maintenance videos and follow-up support. Multiple reviewers report texted updates before visits and help well after the sale.

Praised for
  • responsive service team
  • knowledgeable staff
  • transparent pricing
  • design creativity
  • post-sale support and warranty care
skilled-craftsmanshipresponsive-quoteswarranty-supportclean-jobsiteon-time-completionfair-pricingdesign-creativitydurable-materials
Best for: homeowners seeking a full outdoor build with post-installation support and hot tub service.

What stands out?

  • same-day or next-day service on hot tub repairs
  • in-house design team
  • 5-year hot tub warranty standard
  • inventory of premium grill brands

How it compares

  • Rated 4.8 against a 4.84 average across the 71 screened porches & covered decks businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How the score was calculated

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
266
4
10
3
6
2
6
1
4

Frequently asked questions

How quickly can the team respond to a hot tub problem?
The team and the service team often arrive within hours of contact and are available for follow-up within 24 hours. Warranty covers parts and labor for the first five years.
Do you sell grills and outdoor equipment, or just build spaces?
The team stocks Big Green Egg, Bull, DCS, Lynx, and Blackstone grills, plus fire features, saunas, and pizza ovens. Staff can help you choose and integrate them into a larger design.
What happens after installation?
Staff send maintenance videos, take responsibility for warranty claims, and are available by text or phone to answer questions about upkeep.
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Last updated 2026-09-21