Carolinas Deck Builder Guide
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Deck Plus Outdoor Additions

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 240 Google reviews · How we rank ›

4.8(240) 86 composite score See reviews on Google ✓ Google-verified
Custom Deck Design & BuildMulti-Level & Elevated DecksDeck Repair & RefinishingComposite & Trex DeckingOutdoor Living Spaces & PergolasScreened Porches & Covered Decks
Deck Plus Outdoor Additions
Services
Custom Deck Design & Build, Multi-Level & Elevated Decks, Deck Repair & Refinishing
Reviews
240

What recent reviews say

Most customers report flawless execution and genuine care from named crew members like the team, the team, the team, the team, and the team. Project managers typically communicate well, catch details others miss, and handle permits smoothly. A small minority encounter frustrating delays, code issues resolved post-inspection, or dismissive sales interactions, but these cases are atypical.

Deck Plus excels at screened porches with premium windows and deck repairs using Trex products. They operate across greater Charlotte and nearby towns, keep subcontractors and in-house teams aligned, and price competitively for their quality tier. Over 15 years in business and licensed in both Carolinas.

Praised for
  • skilled carpentry and craftsmanship
  • responsive and attentive project managers
  • honest pricing and good value
  • permit handling and inspections
  • named technicians resolve issues quickly
skilled-craftsmanshipon-time-completionfair-pricingclean-jobsitedurable-materialspermit-handlingresponsive-quotescode-compliance
Best for: homeowners seeking quality deck or screened porch builds with transparent communication and attentive project oversight

Strengths

  • named crew members and responsive project managers
  • honest quoting and competitive pricing
  • handle inspections and permit compliance in-house
  • specialize in high-end screened porches with premium windows

How it compares

  • Rated 4.8 against a 4.81 average across the 133 custom deck design & build businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
224
4
7
3
1
2
4
1
4

Common questions

Do you handle permits and inspections?
Yes. The team or your project manager sets up inspections and resolves any code issues before additional inspections. One customer noted initial code-compliance failure was corrected before resubmission.
Can I speak to a designer before committing?
Yes. Named designers like the team or the team offer free consultations. One customer experienced a salesperson (the team) reluctant to email written ballpark estimates without a commitment to move forward, so discuss your preference upfront.
What window options do you use on screened porches?
The business installs the team the team windows. Multiple customers praised them for keeping pollen out and noted they are worth the upgrade cost.
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Customers consistently report good experiences with fast scheduling, reliable technicians who arrive when promised, and work that meets or exceeds expectations at reasonable rates. The team (the owner) and crews like the team, the team, the team, and the team earn specific praise for professionalism and care. However, two reviewers noted poor cleanup (screws and nails left in yards) and one mentioned communication lapses where the owner did not follow through on promised site visits. Most jobs span multiple services-bathrooms, plumbing, tile, carpentry, drywall, screen doors, deck work-handled by different tradespeople coordinated by the main office. Reviewers value the ease of scheduling and the ability to submit photos online, with rapid quote turnaround and text communication. Pricing is consistently called reasonable or competitive even when compared to other quotes.

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Five-star reviews consistently cite quality work, fair pricing, and the team's attentive design approach. However, a stark pattern of one-star complaints describes missed appointments, ignored calls, unpaid invoices to subcontractors, and disputed deposits. The business shows strong execution for engaged clients but serious reliability and follow-up problems for others.

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Fun Outdoor Living
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From hot tub selection to screened porch installation, customers encounter the same pattern: staff members like the team, the team, and the team K. show up prepared and stay engaged long after the sale. One family texted a technician about a heating issue and received same-day service that lasted through a five-year warranty period; another praised a porch remodel where the crew fixed minor problems immediately and communicated arrival times by text. The business claims to operate since 2004 across Charlotte, Cornelius, Matthews, Winston-Salem, and Rock Hill. Reviews highlight reliability (one customer noted a hot tub "almost flawless" after months of use), post-install support that includes maintenance coaching, and installation crews that clean up thoroughly. Service technician the team appears across multiple recent reviews for hot tub repairs, diagnostics, and patience explaining costs and maintenance tips.

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Last updated 2026-07-21