Core details are sourced from this business's Google Business Profile (checked 2026-09-21). Website-sourced details were fetched 2026-07-21.
Strong five-star reviews praise speed, friendliness, and clean work. However, two older complaints describe roof installation failures (loose shingles, leaks, too-short fasteners) and an owner who stopped responding after payment, including to promised fixes.
Based on limited recent reviews, so treat this as low-confidence.
Most recent experiences praise quick, professional deck work and thorough cleanup at fair prices. One older complaint flagged unfinished work and unresponsiveness, though recent activity shows consistent five-star ratings for both repair and custom builds.
Day and her team consistently impress with transparent communication, competitive pricing, and meticulous attention to every phase of work. From initial estimates through project completion, they adapt quickly to scope changes, keep clients informed with photo updates, and maintain clean jobsites while delivering high-end results on budget. Homeowners praise their problem-solving approach across deck projects, tile work, and bathroom remodels. Staff arrive punctually, explain options clearly, and handle unexpected discoveries (like full deck rot or plumbing issues) without upselling, instead folding surprises into fair revised quotes and finishing on schedule.
Reviewers consistently praise WaterJack for skilled dock construction, thoughtful design, and responsiveness after completion. The team's deep knowledge of Lake Wylie regulations and water conditions earns trust, and owner the team regularly returns to handle issues years later. One disruptive complaint from four years ago describes an 18-month project cancellation.
Last updated 2026-09-21