Charlotte Deck Builder Guide
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Ebony Outdoor Living

Updated 2026-10-21 · 1,896 reviewed · 162 listed · Scored from 114 Google reviews · How we rank ›

4.9(114) 86 composite score See reviews on Google ✓ Google-verified
Multi-Level & Elevated DecksOutdoor Living Spaces & PergolasScreened Porches & Covered DecksCustom Deck Design & BuildDeck Repair & Refinishing
Ebony Outdoor Living
Location
Indian Trail
Services
Multi-Level & Elevated Decks, Outdoor Living Spaces & Pergolas, Screened Porches & Covered Decks
Reviews
114
Ranking
#10 in Multi-Level & Elevated Decks
Best for
Homeowners wanting sunrooms, screened porches, or deck rebuilds with hands-on planning

Core details are sourced from this business's Google Business Profile (checked 2026-10-21). Website-sourced details were fetched 2026-07-21.

What do customers say?

Most reviewers report a smooth build with careful planning and friendly crews. Many say the team kept them informed and finished work they are proud of. The 4.9 rating across 114 Google reviews backs that up.

Customers mention sunrooms, screened porches, and Timber-Tech deck rebuilds. Several praise patios with added touches like TV walls and electrical. A few describe trouble getting a promised quote and reaching the office afterward.

Praised for
  • Strong craftsmanship and attention to detail
  • Friendly, professional crews
  • Clean work areas
  • Reasonable pricing
skilled-craftsmanshipfair-pricingclean-jobsitedurable-materialsdesign-creativity
Best for: Homeowners wanting sunrooms, screened porches, or deck rebuilds with hands-on planning

What stands out?

  • Careful craftsmanship on sunrooms and porches
  • Friendly, organized crews and project leads
  • Clean job sites
  • Rated 4.9 across 114 Google reviews

How it compares

  • Rated 4.9 against a 4.86 average across the 48 multi-level & elevated decks businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How the score was calculated

How We Score
Star rating 93
Review volume 89
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
112
4
0
3
0
2
0
1
2

Frequently asked questions

Which areas does the business serve?
Its website lists Charlotte, Indian Trail, Monroe, Matthews, Mint Hill, Ballantyne, Huntersville, and Davidson.
Does the business handle HOA approvals and permits?
One reviewer says the team handled HOA approval and permits for their project.
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Customers who wrote reviews describe steady communication, on-time work, and a tidy site. Many say the finished build still looks new years later. Several mention that the team stays responsive long after final payment. The work covers Eze-Breeze enclosures, screened and three-season rooms, covered porches, and sunroom additions. Reviewers also mention Trex composite decking, tongue and groove ceilings, and stamped concrete patios.

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Carolina Decks earns a 4.7 average from 46 Google reviews, with most reviewers praising careful craftsmanship and steady communication. Customers describe custom decks, screened porches, and composite builds finished on schedule. One reviewer reported a missed appointment and hard-to-reach phones, and a few note they had to track daily progress.

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Customers across the review set describe a smooth process from first call to final walkthrough. Reviewers mention steady updates, realistic timelines, and crews that show up when promised. Many say the finished work held up to their expectations. Work covers screened porches, decks, railings, and patio pergolas. One owner said the team fixed hidden structural problems before laying new porch decking. Others praised the design options shown before a 3-season room conversion with SunSpace windows.

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Last updated 2026-10-21