Charlotte Deck Builder Guide
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Brazawood Decks

Updated 2026-09-21 · 2,023 reviewed · 163 listed · Scored from 32 Google reviews · How we rank ›

4.9(32) 85 composite score See reviews on Google ✓ Google-verified
Custom Deck Design & BuildMulti-Level & Elevated DecksOutdoor Living Spaces & Pergolas
Brazawood Decks
Location
Mineral Springs / Rumple Road, Charlotte
Services
Custom Deck Design & Build, Multi-Level & Elevated Decks, Outdoor Living Spaces & Pergolas
Reviews
32
Ranking
#39 in Custom Deck Design & Build
Best for
homeowners wanting collaborative design input and daily-updated communication from project start to finish

Core details are sourced from this business's Google Business Profile (checked 2026-09-21). Website-sourced details were fetched 2026-07-21.

What do customers say?

Reviewers consistently report fast, hands-on communication from the team, with staff like the team keeping them updated at each stage. The work itself earns praise for craftsmanship, clean daily cleanup, and designs that blend with existing homes or exceed initial expectations.

Praised for
  • professional communication and responsiveness
  • skilled craftsmanship and attention to detail
  • collaborative design process
  • reliable timeline adherence
  • family-owned care and service quality
skilled-craftsmanshipon-time-completionresponsive-quotesclean-jobsitedesign-creativitydurable-materials
Best for: homeowners wanting collaborative design input and daily-updated communication from project start to finish

What stands out?

  • family-owned, personalized approach
  • collaborative 3D design and vision refinement
  • composite and custom deck expertise
  • proactive problem-solving and warranty follow-up

How it compares

  • Rated 4.9 against a 4.82 average across the 149 custom deck design & build businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How the score was calculated

How We Score
Star rating 91
Review volume 66
Review recency 89
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
0
3
0
2
0
1
1

Frequently asked questions

Do you offer 3D renderings or design help?
Yes. The business lists 3D renderings as part of their custom design process to help you visualize the project before work begins.
What areas do you serve?
Brazawood serves Charlotte, Huntersville, Ballantyne, and Lake Norman according to their website.
Will you address issues after the project is finished?
Yes. Reviewers report the team returning promptly to fix problems discovered after completion, such as weather-related leaks.
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American Dream Home Remodeling

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When projects move forward smoothly, the team delivers polished deck and remodeling work with attentive design input and fair pricing. However, multiple reviewers report month-long gaps between tasks, missed crew arrivals, and communication that lapses after contracts are signed, leaving some projects unresolved a year or more after signing. Composite deck replacements, screened porches, and consultation experiences consistently earn praise when they complete. Siding and multi-phase projects draw complaints about delays, miscommunication between internal teams, and lack of a clear project manager accountable for timelines and follow-up.

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Vivid Outdoor Living
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Vivid Outdoor Living

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Vivid Outdoor Living delivers consistently across multiple outdoor projects-from deck repairs to patio coatings and pergola installations. Reviewers praise the team's quick response time, clear communication, and willingness to solve problems creatively rather than oversell unnecessary work. Jobs finish on time or ahead of schedule, with workmanship that handles both routine updates and complex structural fixes with equal care. Their range spans composite and pressure-treated decks, retractable shade systems, screened porch repairs, patio covers, and seasonal room enclosures. Customers repeatedly note fair pricing, professional crews, and a transparent approach to explaining scope and cost before work begins.

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Queen City Home Service, LLC
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Queen City Home Service, LLC

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The team deliver custom decks and repairs with careful attention to detail and transparent pricing. Reviewers consistently mention prompt communication, daily cleanup without being asked, and a willingness to explain exactly what a project needs without upselling.

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Last updated 2026-09-21